FAQs
Frequently asked questions
Common questions about ordering, packaging, documentation, and quality.
What is your minimum order quantity (MOQ)?
[Placeholder] MOQs vary by product and destination — typically starting at one full container load (FCL). Share your requirement and we'll confirm the exact MOQ and lead time.
Which packaging options do you offer?
[Placeholder] We offer bulk (PP/jute bags in 25/50 kg) and retail-ready packs. Custom private-label packaging is available for regular buyers.
What documentation do you provide for exports?
[Placeholder] Standard export documentation — commercial invoice, packing list, certificate of origin, phytosanitary certificate, and any destination-specific paperwork required.
How do you ensure quality and consistency?
[Placeholder] Every batch is machine-cleaned (sortex), graded, and inspected before dispatch. We can arrange third-party inspection on request.
Which payment terms do you accept?
[Placeholder] We typically work with L/C at sight and T/T; terms are agreed per order and buyer relationship.
How quickly do you respond to inquiries?
We aim to respond to every inquiry within one business day, by email or WhatsApp.
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Tell us what you're looking to source
Share your product, quantity, and destination — we'll get back within one business day with a rate.